Simple pricing, built to scale with your team
Start free, connect your tools in under 10 minutes, and choose an upgrade path when your volume grows. Zero hidden charges.
Pricing that grows with your team
Every plan includes all integrations. Cancel any time.
Pro
Most chosenFor small teams that reply every day
$29 /month
- 5,000 answers a month
- All 40+ apps
- Saved tone of voice
- Weekly report
Team
For departments with shared workflows
$89 /month
- Unlimited answers
- Roles and approvals
- Single sign-on
- Priority support
Lumio Enterprise & On-Premise
Custom vector storage VPC partitions, dedicated model endpoints, custom security questionnaires, and tailored uptime SLAs (99.99%).
Compare plan details side by side
Clear breakdown of quotas, integrations, compliance tiers, and SLA commitments.
| Plan Capability | Starter | Pro | Team |
|---|---|---|---|
| Usage & Volume | |||
| Included monthly answers | 200 | 5,000 | Unlimited |
| Active data sources | 2 tools | 40+ tools | Unlimited |
| Maximum doc upload size | 10 MB | 100 MB | 1 GB / file |
| Intelligence & Quality | |||
| Saved custom tone of voice | Standard | 3 presets | Unlimited |
| Deterministic source citations | Yes | Yes | Yes |
| Weekly automated digest & report | No | Yes | Yes |
| Security & Administration | |||
| Role-based approvals & policies | No | No | Yes |
| SAML / Okta Single Sign-On (SSO) | No | No | Yes |
| Audit trail & activity export | No | 30 days | 365 days |
| Dedicated Slack support channel | Community | Email (24h) | Dedicated Slack |
14-Day Money-Back Guarantee
If Lumio doesn't meaningfully streamline your daily queue within your first two weeks, we'll refund 100% of your plan fee—no questions asked.
Fair Overage Policy
Never suffer surprise bills. If your volume spikes, drafts pause or enter approval queues until you confirm an upgrade.
Painless Plan Migrations
Switch between Monthly and Yearly billing or upgrade/downgrade tiers instantly with automated prorated invoice calculations.
Frequently asked pricing questions
Everything you need to know about billing cycles, quotas, seat provisioning, and cancellation.
Does Lumio send replies without my approval?+
Only if you turn that on. By default every reply waits for a person to approve it, and you can allow automatic sending for topics you trust.
Where does Lumio get its answers from?+
From the docs and tickets you connect. Each answer shows its source, and Lumio says so when it cannot find one.
Is my data used to train AI models?+
No. Your content stays in your workspace and you can delete it at any time.
How long does setup take?+
Most teams connect their first app and send a first reply within 10 minutes.
Can I change or cancel my plan?+
Yes. Change plans or cancel from Settings at any time. You keep access until the end of the billing period.
Get your first reply drafted in 10 minutes
Connect one app and watch Lumio work on your real questions.